Get in Touch

Our technical support team is available 24/7/365. Sales and billing departments are available Monday through Friday, 9AM to 5PM Eastern Time.

For technical support tickets, we aim to respond within 30 minutes. For sales inquiries, we typically respond within 1 business day. Live chat support has an average response time of under 2 minutes.

Yes, we offer phone support for all customers. Priority phone support with direct access to senior technicians is available on our business and enterprise plans.

If you experience any service disruption, please contact our emergency support line at +1 (800) 987-6543, or open an urgent ticket from your client dashboard. You can also check our status page for any known issues.

Absolutely! You can schedule a call with our sales team directly from our website. Just click the 'Schedule a Call' button on our pricing page, or contact sales@dashhosted.com with your preferred time slots.

You can upgrade or downgrade your hosting plan directly from your client dashboard. Navigate to 'Services' > 'My Services', select the hosting plan you wish to modify, and click 'Upgrade/Downgrade'. If you need assistance, our support team is happy to help.